Terms of Use

Terms of Use: Rotorua Connect

1. Acceptance of Terms

By accessing rotoruaconnect.co.nz or submitting a business listing, you agree to be bound by these Terms of Use and all applicable laws and regulations in New Zealand.

2. Directory Purpose

Rotorua Connect is a hyper-local, SEO-driven directory designed to connect Rotorua-based businesses—including tourism operators, hospitality, trades, and professional services—with residents and visitors.

3. Business Listing Rules

To maintain the integrity of our platform, all business listings must adhere to the following:

  • Local Relevance: Listings must be for businesses physically located in or providing mobile services to the Rotorua area.
  • Accuracy: Business owners must provide truthful and up-to-date information, including contact details and service categories.
  • Content Quality: Descriptions must be professional. We reserve the right to edit listings for SEO optimization or clarity.
  • Bilingual Sensitivity: While the primary language is English, we encourage inclusive content that respects our diverse community.
  • Prohibited Content: We do not allow listings for illegal services, adult content, or businesses that promote hate speech or discrimination.

4. Monetization and Payments

  • Free vs. Paid Listings: We offer tiered options, including standard, premium, and featured listings.
  • Subscription Billing: Paid memberships are billed on a recurring monthly or annual basis via our automated payment system.
  • Refunds: Fees for featured placements or sponsored content are generally non-refundable once the service has been rendered or the content published.

5. Lead Generation and Affiliate Links

  • Inquiries: We facilitate direct contact between users and businesses. Rotorua Connect is not responsible for the quality of services provided by listed businesses.
  • Affiliates: Some sections of the directory (such as "Things to Do") may contain affiliate links to booking services.

6. Intellectual Property

  • Your Content: By submitting a listing, you grant Rotorua Connect a non-exclusive license to use your business name, logos, and descriptions for promotional purposes on the site and social media.
  • Our Content: The directory structure, "Best Of" guides, and original articles are the property of Rotorua Connect.

7. Limitation of Liability

Rotorua Connect provides this directory as a community resource. We do not guarantee specific traffic volumes or revenue increases for listed businesses. We are not liable for any interruptions in service caused by technical issues with our hosting or platform partners.

8. Account Termination

We reserve the right to remove any listing or terminate an account if these terms are violated or if a business is found to be operating in a manner that damages the reputation of the Rotorua business community.